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  1. Path: merlin.alexandria.com!user
  2. From: Leigh@Alexandria.com (Leigh Daniels)
  3. Newsgroups: comp.dcom.modems
  4. Subject: Re: Advice on 28.8 Hayes Optimas?
  5. Date: Sat, 03 Feb 1996 11:18:31 -0500
  6. Organization: AlexaNet
  7. Message-ID: <Leigh-0302961118310001@merlin.alexandria.com>
  8. References: <steiny-3112951606250001@dialup-a1-28.mel.netspace.net.au> <DKIH9A.4FL@freenet.carleton.ca> <4cdjhe$6b2@wanda.pond.com> <820711122snz@genesis.demon.co.uk> <4cjgr0$4cn@news1.is.net> <823123153snz@genesis.demon.co.uk> <4equvs$92f@news1.is.net>
  9. NNTP-Posting-Host: merlin.alexandria.com
  10. X-Newsreader: Value-Added NewsWatcher 2.0b27+
  11.  
  12. In article <4equvs$92f@news1.is.net>, rlacy@hayes.com (Ricky Lacy) wrote:
  13.  
  14.    >In article <823123153snz@genesis.demon.co.uk>, fred@genesis.demon.co.uk 
  15.    >says...
  16.    >
  17.    >>I did just that on the 18th. Zero response so far.
  18.    >
  19.    >Unfortunately, as you're in England, I cant personally do anything. 
  20. However, 
  21.    >if you haven't already try emailing our European support group at 
  22.    >"eurotech@hayes.com".  You can reach them by voice at 44-1252-775533.
  23.    >
  24.    >
  25.    >Ricky Lacy -- Hayes Online Services
  26.    >---
  27.    >Hayes Microcomputer Products, Inc.      WWW: http://www.hayes.com
  28.    >Voice Support: 770-441-1617                   ftp://ftp.hayes.com
  29.    >(Mon-Fri, 8AM-6PM, eastern)                telnet://hayes.com
  30.    >     For Hayes Tech Support, mailto:support@os.hayes.com
  31.  
  32. I sent them the ROM version info and after about 2 weeks received the free
  33. upgrade which seems to have fixed the problems.
  34.  
  35. They also seem to be quite responsive now to email questions.
  36.  
  37. **Leigh Daniels
  38. Ann Arbor MI
  39. Leigh@Alexandria.com
  40. "Follow the Light, not the lamp; shatter the lamp, the Light remains." -- Anon.
  41.